1. Closet Free
Closet Free is $0/month. Basic organization, favorites, search and manual outfit creation are available without recurring payment. AI features have plan-specific allowances shown in Settings. Signing up does not authorize a charge.
2. Closet Pro
Closet Pro is $20 USD/month, billed monthly and renewed automatically until canceled. Higher AI access remains subject to fair-use limits and technical availability. Any applicable taxes and the final charge are disclosed in checkout.
3. Stripe checkout and activation
Stripe handles checkout and subscription management. Managed payments may appear as LINK.COM on statements. Only a successful provider-confirmed subscription activates paid access; a return page alone is not proof of payment. Test-mode checkout does not charge real money. We never simulate successful payments.
4. Renewal and failed payments
Subscriptions renew on the provider’s billing schedule. View the recorded next billing date and status in Settings → Plan & billing. Failed payments can result in retries, a past-due status or loss of Pro access when the subscription ends. Update payment details through Manage subscription. Provider processing may delay a status update.
5. Cancellation and downgrade
Open Settings → Plan & billing → Manage subscription or Cancel subscription. Cancellation ordinarily takes effect at the end of the paid period, with Pro access until then. Basic Free access remains after paid access ends; AI allowances change to the Free plan. Signing out, uninstalling the app or clearing browser data does not cancel a subscription. Cancel before deleting your account.
6. Promotional access
Valid promotions may provide Pro access without a card or payment, according to their disclosed duration and conditions. Promotional access does not silently convert into a paid subscription. Redeeming a promotion does not by itself cancel any separately existing paid subscription; manage that subscription explicitly.
7. Refunds and billing help
Refunds are reviewed case by case, including duplicate charges, billing mistakes and serious service problems; there is no automatic money-back guarantee. Mandatory legal rights remain unaffected. Use Contact Closet with request type Billing and include the charge date and amount, not full card details. See the Refund Policy for the complete process.